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Customer Service Inquiries
PRUNUS gives 100% Guarantee customer satisfaction and lifetime support. We believe in the timeliness of customer service, and will do everything possible to satisfy our customers. If you have any problems, comments, or suggestions, please contact us.
prunus-technik@hotmail.com link.
Customer Service:
For questions regarding order status and other after-sales support, log in to "My Orders" and click on the order you need help with. From the detailed order page, you can easily review order details, track order progress, and request help by submitting a Customer Service ticket. We normally respond to all tickets within 1 working day.
Sales:
If you need information before you purchase, you can start a Live Chat with our online sales representatives. If Live Chat is not available, you will be directed to an online form to submit an inquiry. Once you submit an inquiry, you can track progress and submit updates in My Inquiries.
America Local Customer Support Number: (805) 712-2661
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Contact information of Chinese customers：+8613697462604
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China headquarter company address：404, Building A3, He-Kan Industrial Zone, No.41, Wuhe Avenue, Nankeng Community, Bantian Street, Longgang District, Shenzhen
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